Independent Service Brokerage: Achieving Consumer Control through Direct Payment

This Report of an Informal Qualitative Research Project is the first in a series of publications on Empowerment produced by the Walter Dinsdale Centre.

Publication made possible by a grant from the Co-Op Stores of Calgary.

Edited by Nancy J. Marlett

In Association with Margaret and Geoff Wilnott, Karen Hope and contributions by Pam Ranelli, Yvonne Schmid, Heather MacLean, Dave Dewar, and Elaine Kuhlemeyer.