Notes
Section 2
Engaging: Best Practice of Peer Research
Section 2, Engaging, explores the current literature, players, and practices that inform patient engagement underlying the science of engagement introduced in Chapter 4.
This introduction sets out to provide the context of our current understanding of emancipatory and critical research that engages citizens to encourage research important to patients, facilitate and conduct research that is done to make a difference in health research, care, and planning. We look at the international perspective, critical and emancipatory health research.
These chapters have been prepared for researchers, innovators, patients, and students interested in exploring new patient research voices to expand the democracy and transparency of their research. The intent of this section is to provide a peer research foundation for sponsors of patients in programs such as PaCER and options for researchers and students interested in working with patients as co-researchers in their personal or team research.
International Anti–Oppression and Emancipation Movements That Underlie Peer Research and Engagement
The move to engage populations and citizens in health has been led by the World Health Organization, as seen in their strategic direction for patient and community engagement outlined in their global strategy interim report.
Empowerment: Wherein people and communities take control of their health through health promotion, prevention, and health partnerships. Canada was an early pioneer of health promotion, both in creating international health promotion approaches as seen in the Ottawa Charter for Health Promotion (WHO, 1986, https://www.who.int/teams/health-promotion/enhanced-wellbeing/first-global-conference) and community-based participatory research.
Engagement: Promotes the need for communities and citizens to share decision-making and healthcare planning. This has been the focus of most public participation initiatives. Engagement science and peer research provides support for advisors and teams involved in decision-making and planning for effective and engaging care.
Co-production: This includes stable partnerships between citizens, planners, healthcare providers, and researchers, and is a long-term goal for most countries. It is here that we will see the most dramatic shifts in healthcare. While this goal is not yet part of policy, apart from the European Union Citizen Science support, many of our first graduates have created ongoing collegial relationships with research and planning teams. It is hoped that as more national research teams sponsor training, these long-term relationships will become a feature of the Canadian health landscape.
The concepts of the above goals of empowerment, engagement, and co-production began with Freire’s (2000) pedagogy of the oppressed in low-income countries, and evolved to current critical consciousness theories supporting marginalized or oppressed people’s analysis of societal inequities and their motivation and actions to redress such inequities (Diemer et al., 2016, https://doi.org/10.1111/cdep.12193). WHO was an early adopter of emancipatory approaches of pedagogy of oppression. The focus on oppression expanded and aligned with critical theory to promote freedom from systemic discrimination all too common in health, welfare, economic, and legal institutions. JEDI-A: Justice through equity, diversity, and inclusion (now including access rights for disability and Indigenous populations) is a recent affirmative action movement.
Emancipatory Movements in Health
Women, Black, Disabled, and Indigenous people challenge discrimination in developed countries, which produced transformative research, community development research, and social rights movements. Citizen health versions of critical pedagogy emerged in the health landscape with core principles that still apply today, as the move to emancipate patients becomes a reality. The following learnings from citizen healthcare (Doherty & Mendenhall, 2006, https://doi.org/10.1037/1091-7527.24.3.251) relate to the emancipation in research.
The following is an overview of the players in this patient engagement health space.
The current interest in emancipation of patients is perhaps best articulated by Charlotte Williamson (2008, https://doi.org/10.1111/j.1369-7625.2007.00475.x), who traces the growth of emancipatory actions of patients from the late 1950s to current challenges to systemic discrimination. Although the movement is fractured and still evolving, the goal of British activists is not to diminish healthcare systems but to make the system a better place for everyone, by working toward principles of respect, information, access, choice, shared decision-making, safety, and equity.
An example of community-based citizen science in New Zealand (Metcalfe & Style, 2019, https://doi.org/10.1080/15265161.2019.1619874) demonstrates an emancipatory cultural partnership recognizes the validity of Indigenous science as part of national ethical health research. It clearly identifies the value of extended relationships that combine both robust scientific research within the STEMM (science, technology, engineering, mathematics, and medicine) in community capacity building and the co-production of patient-researcher partnerships in research and policy.
The inclusion of Indigenous ethics and conventional bioethics is a novel approach that could inform countries that have developed separate Indigenous ethics. New Zealand’s experience includes epistemological diversity that builds on constant negotiation about ownership of data. This is necessary for democratization of science but, in the process, creates innovative ways of doing and thinking for scientists. These learnings are not only important for community research, but also academic research partnerships that strive to conduct action research that can empower all partners.
International Research Models of Participation and Engagement in Citizen Science
The renaissance of citizen science grew from participatory action research (PAR) and the third industrial revolution of computing power and communications networks. It coincided with the move among governmental research funders to include research about real-life problems to have greater impact and increase the relevance of science to the public. The widespread and rapid uptake of internet social media spawned new research networks, crowdsourcing data collection, and online groups that dramatically changed the nature of recruitment and data collection. Dispersed computing power enabled big data projects to operate more efficiently. The following are the engagement change makers in citizen science.
Citizen Science Research Models
Table S2.1, adapted from Strasser et al. (2019, https://doi.org/10.23987/sts.60425) focuses on an international review of participatory or engagement models in research that have been identified in the last decade as part of citizen science. The International Association of Public Participation (IAP2), a leader in public participation since the early 1990s has also been included. Community-based participatory research has not been included in most citizen science approaches but actively engages communities in identifying and contributing to participatory action research to solve common community problems. Michel Duke’s (2020, https://doi.org/10.1093/acrefore/9780190854584.013.225) overview of CBPR provides a broad overview of the range of this participatory research movement. This model is introduced here to consider early research models and again in the last chapter to ground discussion on bridging between health research and innovation. It is used here to introduce the range of citizen roles that are possible in citizen science. This table returns at the end of the book to explore how these roles build bridges between research and innovation.
Locus of power Bonney et al., 2009 (designed by scientists) | Ladder of participation Shirk et al., 2012 | Levels of participation Haklay, 2013 | Epistemic practices Strasser et al., 2019 | Spectrum of public participation International Association for Public Participation (https://www.iap2.org/mpage/Home) |
Contributory projects Citizens or patients contribute data | Contractual Scientists conduct a scientific investigation and share the report or results with citizens | Crowdsourcing of data Citizens contribute local sightings, measures, personal data | Sensing Contributions include recording the events seen, heard, experienced | Informing Provide balanced and objective information in a timely manner for citizens |
Collaborative projects Citizens bring their own resources to the study | Contributory Citizens are asked to collect and contribute data and samples for research | Distributed intelligence Citizens as interpreters of existing or emerging data using personal computing power | Computing Use personal computers to increase computational power | Consult Obtain public feedback on analysis, alternatives, and decisions |
Co-created projects Some members of the public are actively involved in most, if not all, of the scientific process | Collaborative Citizens assist scientists in developing a study, collecting and analyzing data for shared research goals | Participatory science Participation in problem definition and data collection | Analyzing Aspects of large data sets and secondary analysis | Involve Work with the public to make sure that concerns and aspirations are understood and considered |
Co-produced projects Members of the public are actively involved throughout the project design and implementation | Co-create Citizens develop a study and work with input from scientists to address a question of interest or an issue of concern | Extreme citizen science Involved in problem definition, data collection and analysis | Self-reporting Through crowdsourcing or collecting experience data | Collaborate Partner with the public in each aspect of the decision-making |
Peer research Citizens are trained to engage other citizens in research about their priority | Collegial Independently conduct research, as part of a research team | Making, creating, inventing Producing new products using new technology such as 3D printing | Empower To place final decision-making in the hands of the public |
Note: adapted from Strasser et al., 2019
Bonney et al. (2009, https://files.eric.ed.gov/fulltext/ED519688.pdf) provides a comprehensive description of the way researchers view citizen involvement in projects, beginning with the most common role of patients as data contributors in quantitative health research. In the second collaborative level, citizens are included in refining the research focus, analysis and dissemination. At the co-creation level, we see the goal of authentic and fulsome engagement, where citizens are engaged throughout the research process.
In Shirk et al.’s (2012, http://dx.doi.org/10.5751/ES-04705-170229) ladder, the first two rungs of the ladder are like Bonney’s and in the third, collaborative level, citizens assist throughout research with shared goals. By the fourth rung, citizen scientists are developing and conducting parallel research of interest or concern to citizens with input and support of the scientists.
- The Dutch personal health research foundation, ‘My Data, Our Health’ encourages and supports citizens to conduct research on their health condition and share their results on an open platform. This is an example of Shirk’s final step, where citizens are seen as colleagues who independently conduct research independently or as part of the research team.
- This parallel research model is emerging where government patient-engagement funding (e.g., SPOR) is set aside for patients to suggest research ideas, and funding is provided to hire a research team to conduct the research with the patient lead. (Gajic, 2022, https://unityhealth.to/2022/09/patient-led-research/)
- Some teams have supported citizens to conduct their own research that may or may not be integrated into the final research report.
- The other version is the PaCER model of engagement (https://www.ucalgary.ca/patient-community-engagement-research), where the peer researchers are trained in engagement methods, sponsored by research teams, to conduct research about a common concern from a patient perspective.
- The Patient Led Research Hub (https://plrh.org) has become a powerful independent research approach where researchers who share common concerns work together to conduct research and publish results.
Haklay (2013) and Woolley et al. (2013, https://doi.org/10.1186/s12910-016-0117-1) introduce levels of participation within web-based, crowdsourced citizen science. This work is grounded in collective intelligence that emerges in crowdsourcing because of the potential for large, distributed data sets. They posit that four criteria are necessary—independent contributors, diversity of opinion, decentralization, and a way to aggregate the results. The levels reflect not steps to engagement but the type of data collection, beginning with crowdsourcing at the sensing level, where citizens contribute specifically defined data. Distributing the conceptual and analytic skills of citizens using their computers follows, and it is not until the third level that citizens participate in research design. They do include a final step, which implies that some of the web community of citizen scientists are engaged as partners in technology.
Strasser et al. (2019, https://doi.org/10.23987/sts.60425) provide a practical set of functions that can be done by citizens, from sensing, computing, analyzing, self-reporting, and making (innovating products and processes).
These models inform options for engaged health research, from clinical trials to narrative research, and set goals for engagement in health research. Both PaCER and community-based participatory research (Zimmerman, 2020) are represented in the highest levels of the table.
Summary of the Chapters
In keeping with emancipatory goals, the key feature is the ability to create research that is participatory, natural, creative, and action oriented. Chapter 5 provides an overview of patient engagement through published articles. Chapter 6 introduces salutogenesis as a theory of patient expertise creating a culture of competence. Chapter 7 explores the history, theory, and methods of narrative research. And finally, Chapter 8 is a researcher’s guide to including engagement methods as part of qualitative research.
All chapters are aligned with the importance of an engagement strategy that ensures co-research from a patient-selected main concern to reflection on finding and planning for the future. The goal is to suggest a large number of tested qualitative methods and theories adapted to support patient engagement in research in order for researchers and students to experiment with these methods.
Resources
Peer Research Projects Done by Peer Researchers
The PaCER hub is an open access repository in the PRISM database at the University of Calgary (https://prism.ucalgary.ca/handle/1880/109933). This was established to provide an open access and dialogue for patient-led research. The goal is to encourage peer research projects and research that meet the criteria of being done by, with, and for patients. It was intended to become an international hub of patient and peer research, allowing those with an interest in peer research to share their ideas and their research.
Araujo, E. (2015). Uncertainty about cancer: The experiences of immigrant women. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109962
Banerjee, C., Brehm, G., Hanberg, H., Hylton, C., Maverley, D., Swendson, Y., & Zelinsky, S. (2013). The hidden pathways of chronic illness. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109953
Boulton, D., Oswell, D., & Oxland, P. (2015). Patient and family experiences when moving from the intensive care unit (ICU) to a hospital ward. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109947
Bryk, C., Lewis, T. R., Penman, C., Miller, J., & Teare, S. (2013). The experience of waiting for help with osteoarthritis. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109968
Carriere, C., Escoto, M., Vera, S., & Zaman, S. (2021). Unplugging while plugged in: A peer to peer exploration of the impacts of dialysis on the mental wellness of patients with chronic kidney disease. (Unpublished PaCER report). University of Calgary. http://hdl.handle.net/1880/113479
Choudhury, R., Robertshaw, S., Wheeler, L., & Pearson, W. (2016). Experiences of heart related symptoms among younger women. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109969
Choudhury, R., & Wheeler, L. (2018). Patient Engagement in Breast Health Education Initiative (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109937
Fairs, C., Lengkeek, S., Van Engelen, A., & McKinney, L. (2016). Living with inflammatory bowel disease. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109952
Gill, M., Araujo, E., Nguyen, S., Hylton, C., & Banerjee, C. (2016). Understanding low back pain patients’ experience with family physicians and diagnostic imaging. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109965
Gill, M., Boulton, D., Oswell, D., & Oxland, P. (2014). Understanding patient and family experiences in the daily care of critically ill patients. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109970
Gill, M., Nguyen, S., Sarsfield, B., & Shklarov, S. (2017). Patient experience of waiting for elective surgery. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109941
Gill, M., Nguyen, S., & Sarsfield, B. (2016). Understanding patient perspectives on stroke prevention therapy decisions in atrial fibrilation. (PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109934
Gill, M., Penman, C., & Nguyen, S. (2015). Understanding how patients manage their chronic illness: What works and how. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109945
Gill, M., Zelinsky, S., Gillis, C., & Nguyen, S. (2016). ERAS from the patient perspective. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109966
Gill, M., & Sheridan, M. (2013). The experience of living with chronic joint pain (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109967
Kalia, R., Khan, R., Sheridan, M., Marlett, N., Shklarov, S., & Gill, M. (2013). Oh! Canada: South East Asian immigrant experience of osteoarthritis (OA) surgery. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109955
Koczkur, S., Halton, E., Sarsfield, B., Adams, S., & Hellard, O. (2015). Losing our stories: Early Experiences of individuals facing mental illness (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109949
Kockzur, S., Halton, E., & Pintson, K. (2018). I promised we’d get help: The parent’s journey –Experiences of parents and family of youth visiting the emergency department with mental health concerns. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109951
Kolstad, A., Tadeja, M., Samuel, G., & Prajapati, V. (2016). Uncovering the experiences of adolescents after a concussion. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109964
Marlett, N., Gill, M., Kozcur, S., & Choudhury, R. (2017). Patient perspectives and expectations about primary care by occasional users, seniors and those with complex and chronic care needs. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109950
Miller, J. & Teare, S. (2014). Report on the PaCER component of the AS MOC study. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109961
Miller, J. & Teare, S. (2015). Issues faced by First Nations, Metis and Inuit rheumatoid arthritis patients in accessing and navigating the health care system. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109943
Miller, J., & Teare, S. (2015). Meaningful results from meaningful engagement: Enabling patient and family participation in the AHS Seniors Health SCN. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109971
Miller, J. & Teare, S. (2015). Optimizing centralized intake for rheumatoid arthritis: A PaCER study. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109942
Miller, J., & Teare, S. (2016). Patient Engagement to identify priorities for shared decision-making tools in cardiac care. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109957
Miller, J., & Teare, S. (2017). Report on the PaCER component of the knee osteoarthritis and self –management knowledge. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109944
Miller, J. & Teare, S. (2017). Your experience with the Make It Work Program—The voice of program participants. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109959
Miller, J., & Teare, S. (2018). The longer-term impacts of the Making It Work Program on working and living with IA. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109960
Miller, J., & Teare, S. (2019). Report on the analysis of the PaCER patient interviews from KOASK phase 2. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109956
Murphy, B., Ryan, L., & Sharman, D. (2016). Patient and family experiences: The first days after stroke. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109946
Nguyen, S., & Gill, M. (2018). Understanding patient experience with bladder cancer in Alberta. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109936
Rashika, K., Khan, R., Banerjee, C., Asghar, N., & Boulton, D. (2015). Understanding advanced care planning within the South Asian community. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109940
Roland, B., Wheatley, V., Jones, A., & Gillis, C. (2017). Stillbirth, still life: A qualitative patient-led study on parents’ unsilenced stories of stillbirth. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109948
Shearkani, S., McKinnon, A., & Maybee, A. (2016). Uncovering the experiences of patients and caregivers as couples. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109958Sheridan, M., Zelinsky, S., & Gill, M. (2014). Understanding safe surgery checklist experiences of surgical patients in Alberta. (Unpublished PaCER contract report). University of Calgary. http://hdl.handle.net/1880/109963
Sim, N. (2014). I was curious, I wanted to confirm what I thought I knew and I wanted to change. (Unpublished internship report). University of Calgary. http://hdl.handle.net/1880/109954
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